Your Blog IS About Results;

We Are Driving Ourselves Mad

Content Curation, Original Content, Re-purposed Content, Purchased Content, Content Yada, Yada, There sure is a lot of fodder these days about how to slice the Content Pie, from bloggers, clients, side liners and such.

What is a Business To Do?

How about starting with what you always do when operating a business, Look at The Numbers. If no one is reading your blog, what you are doing isn’t working. How the content is labeled has little bearing on the success of your blog.

There is an underling current surrounding original content, and sometimes folks get stuck on always wanting original content on their blogs. That is a flawed approach. As an example, a good friend of mine, Erin Rose runs a local news blog  Positive Detroit,, now a couple of years running was just voted as The Best Local Blog in SE Michigan by our local media, Real Detroit. Erin does an outstanding job curating content, but guess what friends, none of her content is original!

The point here is this, Erin has a keen understanding of what type, and feel of content her Circle of Influence wants to consume, and she satisfies that by filtering through localized content for her readers and following.

Focus on Results

If you are using your blog for your business, it IS about driving leads. Marketing has always been about selling more stuff to more people for more money. If you are using new media, social media or whatever the buzz word of the day is, Focus on the Results. Nothing else matters,

Your Digital Reach; How to Increase Your Social Media Outreach

Good Morning, A few random thoughts of Digital Footprint and Digital Reach

We are pretty excited here at Digital Sherpa as we organize the final details to launch a series of Lab Experiments, for the purpose of helping our clients Expand Their Digital Footprint. It will be a fun time as we drill down into the whys and why not of engagement, metrics, what is meaningful to measure and what isn’t.

In thinking about this, different clients will have different things that are important to them to achieve through their marketing initiatives. Social Media touches a lot of different marketing points across your company.

eMarkter summed it up well in their post titled How Social Media Can Work Across Multiple Parts of Your Business

If you accept that your company needs to be involved in social media—as most marketers do—then it’s important to figure out where social media fits within your organization.

Tempting as it might be to compartmentalize social media, most companies find that it gets assimilated into various functional teams, including marketing and communications, sales, customer service, human resources, IT and executive management. Firms from Ford Motor Co. to Dunkin’ Donuts to Hewlett-Packard describe social media as a cross-organizational discipline that touches a wide range of functions.

What is Your Digital Reach

The ways and means at which Social Media Outreach works is nothing less than fascinating. We have started to track and log most everything we are doing here in the Digital Sherpa Laboratory, starting with our own personal blogs, twitter feeds, facebook profiles and fan pages, blog traffic, web traffic, blog comments and so forth. Some of the stuff likely doesn’t matter, but what really struck me was the significance of Expanding Your Digital Footprint, or put another way, Your Digital Reach.

Shelf Life

The advent of all of the tools allow such a rapid expansion of marketing outreach. But what these tools, platforms and venues also allow is  Infinite Shelf Life. Unlike traditional marketing, the effects of a given marketing campaign had a shelf life equal to or a bit longer than the length of the campaign itself.

In the digital world, your content is out there forever.

So What Does That Mean

Start by Getting in the Game. Your Digital Reach will not expand by itself. Folks say that followers don’t matter, and there is truth in that, sort of. What matters is the engagement level of your Circle of Influence. If you are adding value to your Circle of Influence, your business will drive more leads.

We would love to hear about ways in which you have extended your Digital Footprint, and what your challenges and successes were,

Experimenting With Facebook Fan Page Growth

Corralling facebook fans can be a tough sled. All of our facebook in boxes are inundated with fan page requests, most of which are ignored. Search the web and there are dozens of “How To” guides on the topic

Mashable penned a 5 Elements of a Successful Facebook Fan Page

For many companies a Facebook fan page is an integral part of their social media campaign. But, what elements help fan pages build up large followings and what can brands do to emulate the success of others? I’ve put together a list of specific elements that I believe have helped create fan pages with large, engaged, followings.

As we grow our Digital Sherpa Brand and our Turn Key Social Media Product, one of the things we are constantly doing is trying experiments, some of which may seem small, some that don’t work, and some that have an impact to results.

Experimenting With Facebook Fan Page Growth

So we started our Digital Sherpa Facebook Fan Page about 30-45 days ago. Our first exercise was to do like most folks do, which is to invite your friends from our personal profiles, which netted about (350) fans. Next two weeks, hardly nothing, fan adds completely stalled for the next couple of weeks.

Time for Something New

Sometimes to my demise, I am an action oriented guy, and while that doesn’t always work, some of our best discoveries have been from twisting and turning when things aren’t working. So, for the last two weeks, we have been adding three to five articles of interest, our own morning reads to the Digital Sherpa Fan Page, and I have tweeted the article, but linked to the Digital Sherpa Fan Page. The hope was that our Community of Interest found value in the shared, filtered article, and also became a Digital Sherpa fan.

I am a big believer in “borrowing ideas”. Dan McCrthy has blogged about how his blog traffic has increased from his recent, regular Good Reads posting, which is a similar idea on “sharing”

I’m acting as a curator of content that I’m experiencing. I’m applying an editorial filter on that content, and in each summary providing some context for why I think the post is interesting. The blog post itself isn’t strictly original, but it is definitely presenting a point of view that some number of my readers find useful.

Here are Our Two Week Results,

We have added a little over (200) facebook Fans in two weeks. Not bad, and that is helping us move from the staled position. That tact may not work to get us to (5,000) fans, but it has moved the needle for now. I liken this to one of our angles as to how to grow blog followers, is by leaving thoughtful comments on like other blog posts. The point is this is, we are filtering and sharing what we find with our Community of Interest.

So we will keep you posted. What has worked for you in adding Facebook Fan Page fans?

Alone and No Visitors Have Arrived: Creating Engagement in Business Blogging

So you have started your company or apartment community blog, and you are posting away, but you look around only to discover you are Alone and No Visitors have Arrived

Now What

Well, according to the American Marketing Association, you aren’t really alone. When tasked with the question, Are brands providing meaningful and engaging experiences to their customers through their online communities, the answer is a somber no.

Our research on 135 online communities representing 45 major brands indicates that, with few exceptions, the answer is no.

Nearly half of the brands in the study were still in the social marketing experimentation stage, showing fairly robust levels of activity but lacking an integrated strategy across multiple communities and social media. Almost one quarter of the communities were “ghost towns,” mere facades with little or no member participation.

So if big brands can’t get it right with engagement, what doe the small business do who has jumped in with both feet. There is a great discussion going on over at our good friend, Jason Falls blog on a post titled Corporate Blogging Success Starts and Ends With Business Metrics.

The social media purists will tell you that a corporate blog serves as a community hub for your brand. They say it gives your customers a connection point to your company and engenders a sense of community. In some cases that’s true, but you’re going to see me exploring corporate blogging a lot more this year to follow up on a theory that your “community” or “audience” for your blog isn’t what you think it is. That, and the ultimate judge of a corporate blogging effort must be more closely tied to success metrics than making everyone feel good.

Start With a Corporate Blog Purpose

With our blog for our own small business, Urbane Apartments, and our blog The Urbane Life, our first goal was to create SEO (Search Engine Optimization) and web traffic to our UrbaneApts.com web site, for the sole purpose of Renting More Apartments. While there are a lot of little pieces and parts to the puzzle, our blog was and is the highest driver of leads for us. Our combined blog and web traffic for our small business will exceed 17,000 views this month, and 51,000 page views.

We went on to create Engagement next, and have enjoyed the benefits of that evidenced by increased resident retention. But it took awhile to enact engagement, but after 467 posts and 1,851 comments, our blog is humming along nicely.

Tactic Lust Has Little Value

Are you in love with on line tactics, such as facebook and twitter, but are wondering why you only have a handful of followers or fans? It is all the rage today to be a part of this craze we call Social Media Marketing, but if you are just talking to yourself, there is no net effect for your business. Said differently, being on facebook and twitter alone has little to no value to your small business unless you are engaging with your community of interest.

What Do I Say or Post

Social Media is outreach on steroids. it is a way for folks to share things of interest with other like friends and associations. Social Media Marketing can be an excellent way to expand your customer base. Master aligning content with your core customer base, and become a source conduit via the various social platforms within your Circle of Influence.

Be a Curator of Content That You Are Experiencing

Dan McCarthy summed it up nicley on a recent comment he left on his blog

The distribution challenge — how do I get the content I want to share out into my social graph as easily as possible — is a technology-standards issue. For Facebook et al to leverage value out of their audience, they need techniques to keep their audience as organized as possible. Ergo, a walled garden of a certain degree. As a marketer or a media player, you want to assess each potential distribution channel in terms of the scale that you can aggregate and the results that you get from distributing content. The equation would be something like: (Size of social graph on platform/click-thrus)+(Redistribution of links)+(Inbound link recognition by Google)=Weighted value of audience.

The broad debate across the social media community about “original” versus “repurposed” content defines the content question in a way that is too confrontational, I think. A good example is the Good Reads summary of things that struck me that I do on this blog. I’ve been fascinated by the volume of upstream click-thru’s I’m driving with those posts. People are reading them and clicking through to the articles that I’m highlighting.

I’m acting as a curator of content that I’m experiencing. I’m applying an editorial filter on that content, and in each summary providing some context for why I think the post is interesting. The blog post itself isn’t strictly original, but it is definitely presenting a point of view that some number of my readers find useful.

That’s the role of curation, and every brand can benefit from it. For instance, imagine posting once a week on your Urbane apartments blog about new reviews of restaurants in the surrounding area. The reviews can come from any number of sources, and you pick out the ones that you think would be the most interesting to your Community. That’s curated content. It’s not original. But it is incredibly useful.

All Blog and No Comment Makes For Slow Growth

When we started our blog at our small business, it didn’t do so well. The fist set of posts went up in February of 2008. We did what we thought you were supposed to do, we provided regular content, (at least what we thought regular was at the time, we since have increased “regular) we posted relevant content to our business, and we had a pretty good writer with a journalism degree doing the posts.

Dribble, Dribble, Dribble

I love to do marketing experiments to test what works and what doesn’t work, and see our own small business as a “laboratory” to test ideas before bringing them to our clients. So, that is partly why we started blogging in the first place, to see what worked. I actually hung with the blogging test with lackluster results for much longer than typical, as by August of 2008, some seven months after the blogs launch,we only had about (35) monthly visitors. Frankly, most of the ideas we test fail, and so I was ready to pull the plug on this one too, as just being some type of fad for folks drinking the Social Media Kool Aid.

It Is All In The Comments

So, in September we made two significant changes to our blogging approach,

1. We added Guest Bloggers, which later became staff bloggers (more on that in a later post)
2. We required the Guest Bloggers to leave 3-5 comments on like other blog posts for each blog post they did for us.

An array of pretty interesting things happened from this turn of events, but the most significant was that our monthly blog traffic took off like a rocket. By March of 2008, monthly visitors to our Urbane Life Blog had grown to over 4,500 unique visitors.

Slow But Steady

Social Media Today penned a post recently titled Comments Have More Value Than Tweets, which tends to support this commenting theory.

If a person blogs and uses a commenting service like Disqus, you’re pretty much guaranteed they will receive your comment. Email gets ignored. Calls go straight to voicemail. Comments get responded to.

Commenting on someone’s blog accomplishes so much:

• you engage someone on their turf and in a very non-invasive way
• comments tend to have a high response rate, it’s likely you’ll get a reciprocated comment back
• comments let you showcase critical reasoning and smarts
• regular commenting is a sign that you value the other person’s opinions; that won’t go unnoticed

But here is the rub, and we speak this from first hand knowledge,  Blogging is Fun, commenting can become work. We typically get push back from bloggers and folks starting out blogging, as everyone wants to create content,which is good, but Social Media at its core is about connections, and leaving thoughtful, relevant comments on like minded blog posts is an excellent strategy.

How about you, what has worked for your blog growth,

Google Juice and Social Media Marketing

A proven strategy for Moving the Google Needle is Consistent Content, which starts with a Content Strategy Plan. Dan McCarthy in his post titled A Case Study in Building Google Juice lays out how consistent posting, with relevant copy can and will  serve up some of that famed Google Juice.

Dan points  out some flawed thinking surrounding the Google Juice and Internet Marketing debate;

Say the words “Google Juice” and people are likely to nod their head knowingly. Getting Google Juice is a dark art, easy to understand and hard to execute. People hear Google Juice and they think, Page 1..

These conversations are flawed. Google Juice is an ongoing by-product of a consistent content strategy that connects with a specific audience. As my colleague Todd Dubnerpoints out, when you try to game Google, you end up gaming yourself. But when you try to serve a market with consistent content, even with a marketing emphasis, you’ll accrue a natural level of Google Juice that will differentiate you from the market.

Content Strategy

Valerie Maltoni, over at Conversation Agent lays out a the importance of a Content Strategy.

Static and often stale Web sites have been in dire need of evolution for a long time. Content formats shared in social media and networks suit the way we evaluate, talk, and socialize our decisions about products and services better, at this stage.

Although we all know that it’s still very early days. We’re trying to retrofit how we think and organize our knowledge, recombining and building on information, as well as out humanness, in a medium that has a long way to go on mapping to either one. Content comes close, but only when it’s activated with engagement.

Just like TV didn’t kill radio, the company Web site still plays an important role in the digital marketing mix. Razorfish highlighted the importance of Web content to provide experiences in their 2008 FEED report.

Instead of building a site around an organization chart, which in many ways mirrors the company’s hierarchy, we should build the context around customer needs in two areas of browsing:

(1) search – for answers
(2) sharing – of stories

These two desires and functions are the bread and butter of blogs, where more recent, or shared trump content win. Plus, blogs help with the relationship thing in ways that Web sites don’t – by humanizing the interaction with your company through conversation and relationship building.

Blogs Are the Cornerstone of  Your Digital Footprint

As both Valerie and Dan point out, a company blog is an excellent tool to Expand Your Digital Footprint, and create Google Juice. While your individual approach for your business may differ, the fundamentals are mostly the same.

Think about this, most companies create a web site, and then sort of forget about it. That doesn’t work for Google, as they are scouring the web for fresh content regularly. A blog, which is just another web site allows you to easily update content easily.

We would love to here what is working for you, and what may have been a challenge,